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MFP and HP Laser Frequently Asked Questions

Copying

How do I make single-sided copies from single-sided originals?

  1. Place your copies in the automatic document feeder (ADF).
  2. Turn off 2-sided output by selecting 1 Sided to 2 Sided (the orange default light will disappear).
  3. Input the number of copies you want.
  4. Make other modifications, if necessary.
  5. Select Print.

How do I make single-sided copies from 2-sided originals?

  1. Place your copies in the ADF.
  2. Select Dup./Combine/Series located at the bottom of the screen.
  3. Select Series.
  4. Select 2 to 1.
  5. Input the number of copies you want.
  6. Make other modifications, if necessary.
  7. Select Print.

How do I make color copies?

  1. Place your copies in the ADF.
  2. Select either Auto Color or Full Color located on the left side of the screen.
  3. Input the number of copies you want.
  4. Make other modifications, if necessary.
  5. Select Print.

Printing

How do I print single-sided on an HP Laser?

  1. From the Print screen, select Printer Properties.
  2. Ensure the Printing Shortcuts tab is selected.
  3. At the Print on both sides drop-down list, select No.
  4. Make other print modifications, if necessary.
  5. Select Ok.
  6. Select Print.

How do I print single-sided on an MFP?

  1. From the Print screen, select Printer Properties.
  2. Select the Detailed Settings tab.
  3. Select the Edit Menu.
  4. At the 2-Sided drop-down list, select Off.
  5. Make other print modifications, if necessary.
  6. Select Ok.
  7. Select Print.

How do I print in color on an MFP?

  1. From the Print screen, select Printer Properties.
  2. Select the drop-down arrow for Color/ Black and White.
  3. Select Color.
  4. Make other print modifications, if necessary.
  5. Select Ok.
  6. Select Print.

How do I maintain privacy while printing confidential documents?

  1. From the Print screen, select Printer Properties.
  2. At the Job Type drop-down list, select Locked Print.
  3. Select the Details button to the right of Job Type.
  4. In the User ID field, input your CSC computer account username.
  5. In the Password field, input a 4 to 8 digit password.
  6. Note: Your User ID and Password are automatically saved for the next time you use Locked Print.
  7. Select OK.
  8. Make other print modifications, if necessary.
  9. Select OK.
  10. Select Print.
  11. When you arrive at the MFP, press the Printer button.
  12. Select Print Jobs from the display screen.
  13. Select the job that you want to print.
  14. Select Print, the password screen should appear.
  15. Input the password you created and select OK.
  16. Confirm that you want to print.
  17. Note: Immediately after printing, your document will be deleted from the printer.

If I forget my password to access a print/hold file, how does the file get deleted from the print jobs queue?

You do not need to do anything.  The job will automatically delete after 3 days.

Scan-to-Email

How do I scan to email, if the person I'm scanning to is in the MFP address book?

  1. Place documents in the ADF.
  2. Press Scanner.
  3. Select the name of the person you are sending the scan.
  4. Press Start.

How do I scan to email, if the person I'm scanning to is NOT in the MFP address book?

  1. Place documents in the ADF.
  2. Press Scanner.
  3. Select Manual Entry on the screen.
  4. Input the email address.
  5. Select OK.
  6. Press Start.

Adding and Deleting Printers on a Windows OS

How do I add a printer?

How do I remove a printer?

(You must be an administrator on your computer to remove a printer.)

How do I set a printer as the default?

Supplies

How do I obtain MFP supplies?

The Print Shop, in Burkhiser 230, is responsible for maintaining an inventory of toner, paper and staples.

  • Toner is ordered from Capital Business Systems and the cost is included in the lease.
  • Staples are ordered from Captial Business Systems and the cost will be charged to each department.
  • Paper is ordered from the selected supplier and the cost will be charged to each department.

Please be prepared to present your budget code. Minimum department paper purchase is one case.

How do I obtain HP Laser Printer supplies?

The Print Shop, in Burkhiser 230, is responsible for maintaining an inventory of toner and paper.

  • Toner is ordered from Capital Business Systems and the cost is included in the lease.
  • Paper is ordered from the selected supplier and the cost will be charged to each department.

Please be prepared to present your budget code. Minimum department paper purchase is one case.

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