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Past Issues

Sakai

Issue ID Date Date Resolved
78February 28, 2017, 12:14 pmMarch 1, 2017, 7:44 am
Title: Some portions of Sakai may be experiencing issues
Details:

Resolution: As of 4:45 PM MST, CSC Online's hosting provider has verified that all Sakai services are functioning as normal. The CSC Teaching and Learning Technologies team is continuing to monitor the situation, but we are not currently aware of any issues affecting Sakai at this time.
At approximately 11:30 am today, an external file storage service (provided by Amazon Web Services) experienced a large-scale outage, causing issues with accessing and uploading files in CSC's hosted instance of Sakai. 


CSC Online (Sakai) users are currently experiencing 404 errors when attempting to access portions of the Sakai platform. A message from Sam Ballard will be sent via email once the issue has been resolved.

74March 7, 2016, 8:33 amMarch 7, 2016, 4:27 pm
Title: CSC Online will be down for maintenance on March 7th.
Details:

Resolution:

Scheduled upgrade has been completed. Services are now restored. 


70December 17, 2015, 9:33 amDecember 18, 2015, 1:27 pm
Title: Some users are experiencing intermittent issues.
Details:

Resolution: Issues have been resolved.


Some users are experiencing different issues within Sakai.  The issue is being looked into.

63October 29, 2015, 2:15 pmOctober 29, 2015, 2:52 pm
Title: Course information is being reloaded.
Details:

Resolution: Issue was resolved by reloading courses.


Some users are experiencing courses not listed in their Sakai accounts. The courses are being reloaded.

57July 22, 2015, 9:38 amJuly 23, 2015, 1:08 pm
Title: Some users are experiencing a timed out error when accessing Sakai login page.
Details:

Resolution: Students have csc.rsmart.com cached in their browsers. Asking them to navigate to online.csc.edu seems to resolve the issue.


There have been a few students not being able to access the login screen for Sakai. Longsight is looking into the issue.

52April 3, 2015, 1:29 pmApril 5, 2015, 8:37 am
Title: Sakai services currently unavailable. Outage expected to last until Saturday afternoon.
Details:

Resolution:


Sakai services currently unavailable. Outage expect to last unitl Saturday afternoon. 

46October 9, 2014, 11:59 amOctober 20, 2014, 12:07 pm
Title: Connections to Sakai are intermittent
Details:

Resolution: Connections to Sakai have been fully restored.


 

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