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Office 365 - Email

Issue ID Date Date Resolved
40July 16, 2014, 9:31 amJuly 21, 2014, 1:19 pm
Title: Scattered reports of login failures. Issue found. Solution in place and being tested.
Details:

Resolution:


There have been scattered reports of login issues when accessing Office365 services. Investigation has found an intermittent issue.

A solution has been put into place and is currently being tested. Please contact the Helpdesk at helpdesk@csc.edu or 308-432-6311 if there are continued issues.

39July 15, 2014, 7:49 amJuly 15, 2014, 10:53 am
Title: OneDrive is not letting users log in. Sync is currently working
Details:

Resolution:


OneDrive is not letting users log in. Sync is currently working

37June 24, 2014, 11:48 amJune 26, 2014, 8:45 am
Title: E-mail delivery delayed
Details:

Resolution:


There has been a notification from Microsoft that incoming e-mail is delayed.

31February 14, 2014, 4:15 pmFebruary 17, 2014, 12:54 pm
Title: Sporadic reports of some users having issues logging in to E-mail from outside campus.
Details:

Resolution:


Users unable to log in to E-mail from outside campus.

30February 11, 2014, 10:01 pmFebruary 11, 2014, 10:56 pm
Title: Users are unable to login
Details:

Resolution:Service has been restored.


Users are unable to login.  Microsoft has been contacted.

26February 8, 2014, 2:27 pmFebruary 8, 2014, 5:05 pm
Title: Users are unable to login
Details:

Resolution: Service has been restored.


Users are unable to login to the web interface. IT is looking into the issue.

23February 5, 2014, 7:49 amFebruary 5, 2014, 8:30 am
Title: Some users are experiencing email delays
Details:

Resolution: Service has been restored


Some users are experiencing a delay in email updating. Users are also experiencing a popup asking for their username and password. IT is looking into the cause of the issue.

18January 15, 2014, 7:49 amJanuary 15, 2014, 8:12 am
Title: Users are unable to login
Details:

Resolution:Services have been restored for all users.


Users are unable to login to both the web interface and Outlook on their desktop.

16December 17, 2013, 10:13 amDecember 17, 2013, 1:24 pm
Title: E-mail update is lagging. Users can use the web client until problem is resolved.
Details:

Resolution:


Users desktop E-mail is not pulling updates frequently. Users seeing yellow triangle on the Outlook Icon. IT is looking into the problem. Users can use the web client until problem is resolved.

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