Information Technology Services

IT 2013-14 Priority Projects

Core Switch Replacement

Replace and upgrade core network switch

Target Date for Implementation: August 2013

Status: Complete

Help Desk

Relocate Help Desk from Miller Hall to Library
Align supervision and staffing to meet need
Redesign IT Web page
Replace Help desk software
Plan and Implement assessment process

Target Date for Implementation: Fall 2013

Status: Relocation, supervision and staffing alignment - Complete
IT Web page redesign - Complete
Help desk software replacement - In Progress

Office 365

Implement Student Single Sign On
Infrastructure Configuration
Migrate employee E-mail from Premise Exchange to Microsoft cloud service
Implement Lync
Implement SharePoint

Target Date for Implementation: Spring 2014

Status: Student Single Sign-On - Complete
E-mail migration for initial pilot group - Complete
November 27th target date for employee email migration - Complete
Implement Lync - In Progress
Implement SharePoint - In Progress

OneCard (ID Cards)

Legacy ID Card System will be replaced with modern ID card technology
Phase I OneCard services to include dining, library checkout, access control

Target Date for Implementation: Spring 2014 (Phase I services)

Status: Vendor Responses to RFP Review in progress

Traffic Shaper Replacement

Replace and upgrade Exinda traffic shaper

Target Date for Implementation: September 2013

Status: Complete