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Information Technology Services

IT 2013-14 Priority Projects

Help Desk

Relocate Help Desk from Miller Hall to Library
Align supervision and staffing to meet need
Redesign IT Web page
Replace Help desk software
Plan and Implement assessment process

Target Date for Implementation: Fall 2013

Status: Relocation, supervision and staffing alignment - Complete
IT Web page redesign - Complete
Help desk software replacement - In Progress

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