Chadron State College
Chadron State College

Employee Profile

hcrofutt

Heather Crofutt

Institutional Research
IT Specialist

Contact Information

Phone: 308-432-6053
Office: Crites Hall 353
E-mail: hcrofutt@csc.edu

Education/Background

MBA- Chadron State College
BA- English-Journalism minor Humanities- Chadron State College
Financial Industry Regulatory Authority- Dispute Resolution Arbitration
Nebraska Mediation Association- Basic Mediation
Certificate- Grant Proposal Writing- Fort Hays State

Responsibilities at CSC

Current:

  • Support all aspects of the college reporting environment, dashboard & Web FOCUS programming & operations functions.
    • Develop & maintain an understanding of reporting technical procedures.
    • Assist with daily reporting operations, including coding & running ad hoc reports, starting & stopping processes, restoring files, & updating documentation.
    • Provide application support to users, answer questions, & provide training.
  • Develop & maintain a positive working relationship with end users of the applications.
  • Assist with the support of campus departments, committees, and work teams projects and tasks relating to report development
  • Recommend changes to enhance campus reporting processes to improve customer service & process efficiency.
  • Assist with the support of reporting functions for external agencies
Previous: Financial Aid Counselor, START Advisor and adjunct professor in finance.

Professional Activities/Awards

Professional Staff Association vice-president EducationQuest Reaching Your Potential scholarship reviewer

Campus Involvement

Student Conduct Committee member
PSA service projects: Caring/Sharing Christmas, Thanksgiving break non-perishable food drive

Research/Professional Interests

Reading research articles on higher education specific to student services

Hobbies/ Personal Interests

Non-profit volunteering
Animal welfare/rescue
Local community service projects